Skin RnR Return Policy Q&A

 

1.      How much time from purchase do I have to request an exchange or refund?

You have 7 days from receipt of your parcel.

 

2.      In what condition must the product be for an exchange or refund?

Ensure that any item returned is in its original unused condition, unless there is a defect.

 

3.      Is there anything else required?

Yes, please provide your original receipt as proof of purchase.

 

4.      How do I initiate the exchange or refund?

Notify us of your return at 905-727-3333 or adim@skinrnr.com

 

5.      How do I return the product to you?

You are responsible for return shipping fees via Canada Post or your choice of courier.

 

6.      How will I receive my exchange?

As soon as we receive your return parcel, we will ship out an exchange.

 

7.      How will I receive my refund?

As soon as we receive your return parcel, we will send you an E-transfer.

 

 

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